![]() ![]() If drive does not return to working order, the drive must simply be replaced. This almost always signifies drive failure. Introduction SeaTools is a graphical user interface (GUI) tool for managing hard drives and SSDs on a system. If the motherboard cannot pull that information because the circuit board is damaged or some other reason that is fatal to the drive, sometimes "N40P" will appear on the screen. The blue serial number indicates the boot device. Non-Seagate drives have a silver drive icon. Seagate and Maxtor drives models are given a gold drive icon. Seagate backup and recovery delivers proven reliability and multi-protocol support to solve data protection challenges. Seagate serial numbers are alpha numeric and eight characters long. Download SeaTools Bootable Use this kit to create a bootable USB that uses SeaTools to diagnose hard drives and monitor SSDs. This will allow us to view the drive’s health. Now click on Disk Management on the left hand side. Document the disk number provided in this window (Disk 1, Disk 2, etc). That information is hard-coded on the platters on the drive. drives may show a descriptive name like 'FreeAgent' or OneTouch under the model number column. Right click on your external drive listed under Disk Drives. N40P (Relates to legacy Maxtor ATA drives): when a computer boots and it says the computer contains, for example, a Maxtor 2B020H1 as Primary Master. Remember also that many retail stores will allow a return directly to the store within 30-90 days of purchase.įreeAgent Pro drives can give false diagnostic failures when tested using the FreeAgent Tools and connected via the eSATA interface. Please be sure to backup the data contained therein as soon as possible and prepare a return order to request a replacement (or see our Warranty Services Page). i have an external HDD seagate free agent go flex 1 To, my problem is that when i plug my HDD into my computer (im using windows 10) it doesn't appear anywhere not in 'computer' and not in. Unfortunately, an 8-digit code from either the Maxtor OneTouch Manager software or the FreeAgent diagnostic/Test My Drive software signals a drive failure. How do I interpret SMART diagnostic utilities results?Ĩ-digit (eight digit) diagnostic error code: Sometimes Maxtor OneTouch software or FreeAgent software gives an 8-digit (eight digit) diagnostic error code after a diagnostic test.seagate external hard drive not recognized/not working/not showing up/not. SMART errors reported by the BIOS and third-party utilities after Seatools passes all tests I understand Windows 10 is not seeing your GoFlex Home NAS on your network.SMART error: Please see the following Knowledge Base articles for more information. ![]()
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